Capital Cabinet Refacing

5765 Burke Centre Pkwy # F
Burke, VA 22015 703-383-7992

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Consumer Ratings for Capital Cabinet Refacing — 1 Ratings

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Consumer Comments for Capital Cabinet Refacing

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Consumer from Fairfax, VA
Jan 20, 2019
Recommended
First I should indicate that the adequate designations are between adequate and superior. I went with adequate only because I think things could have been better. That is not to say that the product and service I received was bad. We chose to resurface our light oak cabinets versus replacing the cabinets entirely due to significant cost savings, time for doing such, and convenience. We did not want to paint our cabinets as the grain would show through the paint. The new cabinets look amazing and everyone who has seen them has commented on them multiple times over several weeks. We are extremely satisfied with the job, appearance, and Company. In a perfect scenario we would have preferred more door options to consider, and a better way to compare colors with one another, but we are completely satisfied with what we selected. We did have a problem in that all the drawer fronts were not received on time, and we made one change to a door (the day after we signed our contract) and the correct door did not show up for installation. The installer did excellent work but kept referring back to the contract whenever we told him something was not what we ordered. Several changes were made with the owner on the day after the contract was signed and the contract was not modified to reflect such changes. Accordingly some unnecessary confusion occurred between us and the installer but the owner quickly remedied such. Our only other complaint was that the materials were not delivered in the timeframe we were told and we had to make inquiries ourselves as to what was going on versus the owner keeping us apprised of delays. We recommend using Capital Cabinet Refacing as they do excellent work but we encourage getting everything in writing, including any changes that are made. There were some minor touch up that was needed and the installer was prompt, courteous, and thorough in getting those made. I have dealt with multiple contractors over the past two years and Capital Cabinet Refacing was the most responsive and good to work with that we used.