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California Closets

3901 Stonecroft Blvd #B
Chantilly, VA 20105 703-573-9300

Ratings

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?%    
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Consumer Ratings for California Closets — 3 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for California Closets

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Consumer from CHEVY CHASE, MD
Sep 30, 2024
Not Recommended
The communication between myself and the sales person turned out to be subpar. Turns out she left much about the services out of our initial conversations but was quite vocal about the promotion available and its deadline. I was prepared to sign a contract for a large amount. I was told that I could get a 3-D rendering along with the retainer agreement. In the end the rendering was never sent because I did not sign the retainer agreement. Something that was not stipulated in any earlier conversations. After 3 days of back and forth I terminated the discussion. I made it clear that I respected the time she had put into the designs and was willing to pay the amount she quoted me of the designs. She, however, decided that the cost of the designs was almost 100% more than initially quoted. I won't even started om the fact that it took 3 weeks to get the measuring done as she cancelled twice and I was the one reaching out for service. I was a repeat customer and was very happy with the closets that I had built in the late 80's early 90's but the treatment this time round was awful. My suggestion is to ask lots of questions about billing, retainers, deposits and timing.
Consumer from Washington, DC
Apr 20, 2024
Recommended
They are very good and they give the best of what you want and it nice
Consumer from Washington, DC
Feb 25, 2021
Recommended

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