Havertys Furniture

21085 Dulles Town Cir
Dulles, VA 20166 703-444-0944
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Havertys Furniture — 55 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Havertys Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
$0

Consumer Comments for Havertys Furniture

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Consumer from Sterling, VA
Nov 28, 2021
This was our first time using Havertys Furniture and was quite impressed with the salesperson and the quality of the products. Since we were ordering a sofa during the pandemic, the salesperson was up front about delivery issues depending on the fabric choices. We have been pleased with our new sofa.
Consumer from HERNDON, VA
Jul 03, 2016
The prices are a bit higher than other stores, but they will match prices on identical items at other stores. The service and friendliness of the staff is good.
Consumer from ARLINGTON, VA
Dec 18, 2015
I bought enough furniture to outfit a small apartment. The staff was helpful, listened to my needs and recommended options. With one exception, I've been very happy with all my purchases. There was one minor goof-up with set-up, which was promptly addressed.

...and 1 more consumer comment for Havertys Furniture