Hamiltons Sofa Gallery

5857 Leesburg Pike #B
Falls Church, VA 22041 703-820-8000
Checkbook's Top Rating
Quality NO

Consumer Ratings for Hamiltons Sofa Gallery — 41 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Hamiltons Sofa Gallery

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
30 days
Restocking fee what is this?
25%

Consumer Comments for Hamiltons Sofa Gallery

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Consumer from Washington, DC area
Oct 09, 2026
We were looking for a specific sleeper sofa. Hamiltons had display models in stock, the team walked through various options, and found a very reasonable price. Delivery and installation was on time and quick.
Consumer from BURKE, VA
May 18, 2024
We bought a leather sofa, two matching chairs, and ottoman during their Memorial Day sale last year. We chose items that were being displayed in the front window and were in stock--and we genuinely liked them a lot. Thus, we were able to get delivery within a week! We are very happy with the products and feel we got an excellent price.
Consumer from Alexandria, VA
Jan 08, 2024
The $5000 sofa I bought from them is extremely poorly constructed. Cushions don't align, backs are at various angles. Seams aren't straight. I wanted them to take it back. No dice. They sent out a technician who said flat out that he couldn't fix all the problems. They are offering store credit but I want a refund. Currently working with my credit card company to get it partially charged back. I've never written a totally negative review before...but stay away from these people!

...and 8 more consumer comments for Hamiltons Sofa Gallery