Maid Bright

510 Spring St #120
Herndon, VA 20170 888-624-3274
Checkbook's Top Rating
Quality
Price NO**

Prices for Maid Bright

Checkbook's price comparison score what is this?
?

Consumer Ratings for Maid Bright — 289 Ratings

Register here and see full info on Maid Bright, FREE.
Percent of customers who rated service "superior" for: | = average for all housecleaners
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Neatness of work what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for Maid Bright

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Areas Served by Maid Bright:

  • Alexandria
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.

Consumer Comments for Maid Bright

Register here and see full info on Maid Bright, FREE.
Consumer from ARLINGTON, VA
Aug 08, 2024
I read their high ratings so was hopeful, and had a great visit with the guy who checked out my house, told me options, yesterday. I had my "initial clean" today. The 2 women were very nice, but my (solid color) carpeted stairs were vacuumed weirdly--both stairs now have tiger stripes--they seem to have used the metal hose end, with no brush. I said, "I don't like that look, is that typical?" yes. (???) no flat brush head like I used to use? Also, discovered the basement bathroom circuit breaker was tripped, they didn't tell me, so I had to go figure out which circuit that was. (I've never tripped that circuit breaker.) They also took apart the stopper for the whirlpool tub and I'm not sure how to get it back successfully--will work on this. Nice to have a cleaner house, but I so wish I could find cleaners as careful as I am, handling things, not have to move things back to where they were (why is it so hard for cleaners to put things back in the same place--instead of reversed, upside down, etc.?)


Firm's Response
"Dear Member,

Thank you for choosing Maid Bright for your home cleaning needs and for providing your valuable feedback. Your input is crucial in helping us enhance the quality of our services for all our customers.

We appreciate the time you took to discuss your concerns with us. Since you were unavailable for our team to revisit and address the issues, we issued a full refund to ensure you are satisfied.

We look forward to the opportunity to assist you again in the future.

Sincerely,
Yusuf Mehmetoglu"

Consumer from CHEVY CHASE, MD
Jul 09, 2024
MaidBright has a thorough checklist for every cleaning, and it shows. I'm so grateful for their care of our home.
Consumer from Fairfax, VA
Jul 01, 2024
The clearness were careful and quick. Great first experience.

...and 115 more consumer comments for Maid Bright