Maid Bright
510 Spring St #120
Herndon, VA 20170 888-624-3274
Herndon, VA 20170 888-624-3274
| Checkbook's Top Rating | |
|---|---|
| Quality |
|
| Price | NO** |
- 260 ratings
- 78% gave a "superior" overall rating
- Compare 67 nearby housecleaners
- "They do a good job on the basics - kitchen, bathroom and carpets. A maid service will never be as picky..."
Read More Comments
Prices for Maid Bright
Checkbook's price comparison score
?
Consumer Ratings for Maid Bright — 260 Ratings
Percent of customers who rated service "superior" for:
= average for all housecleaners
Doing work properly
Starting and completing work promptly
Letting you know cost early
Neatness of work
Overall quality
Overall quality: percent who rated company "adequate" or "superior"
Complaints for Maid Bright
Number of complaints with local government consumer agencies and (complaint rate)
?
Number of complaints with BBB and (complaint rate)
?
Areas Served by Maid Bright:
- Alexandria
- Arlington Co.
- DC–NE
- DC–NW
- DC–SE
- DC–SW
- Fairfax Co.
- Loudoun Co.
- Montgomery Co.
You won't find anything else like Checkbook
- Nonprofit and independent
- Takes no advertising or referral fees
- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Thousands of undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
Housecleaners Articles
How to Find a Good Housecleaning Service
If you want to hire a company, our ratings tables show how customers we surveyed rated local housecleaning services and the results of our price shopping.
How to Hire an Individual Housecleaner
Many consumers prefer to hire an individual for housecleaning help, rather than a service. But doing your own hiring brings the responsibilities associated with the role of an employer, such as filling out paperwork and paying various taxes.
Guidelines for Managing Household Employees
The National Committee on Household Employment, before it closed its doors, developed a set of standards for employers and their household employees. The guidelines presented here are from its Code of Standards for Household Employment.
Consumer Comments for Maid Bright
Nov 25, 2023
Oct 30, 2023
Sep 25, 2023
Over the years, Maid Bright has become a larger home cleaning business, but does not have a quality assurance person who inspects the work of its cleaning crews. Maid Bright relies on customer complaints to assure quality (as explained by the owner, Yusuf Mehmetoglu). This system does not seem to be working. Because Maid Bright quality of work decreased and did not address our complaints during the routine cleaning, we ended our business relationship with them. After more than 9 years, it's unfortunate that the relationship ended. In my opinion, it's no longer worth the hassle to deal with Maid Bright.
Firm's Response
"Dear Member,
I would like to thank you for choosing Maid Bright for your home cleaning services for the past nine years and meeting me in person to talk about your services in order to retain your business.
We are a family owned and operated business and Our goal is to provide a consistent quality services to all of our clients. We greatly appreciate your feedback, It will help us to continually improve the standard of our services offered to all of our customers. We regularly follow-up with our customers to ensure we are continuing to provide exceptional service.
We sent the team back to your house next morning to clean the missing areas and have not charged for the cleaning since you were not completely satisfied with the service.
I am sorry to hear that you have decided to stop using our services and wish you all the best to find the company that better fits your needs.
Sincerely,
Yusuf Mehmetoglu"
...and 107 more consumer comments for Maid Bright