Merchant's Tire & Auto Center

11800 Baron Cameron Ave
Reston, VA 20190703-471-5264



Consumer Comments for Merchant's Tire & Auto Center

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Consumer from RESTON, VA
Jan 16, 2018
Not Recommended
bought tires - went back for free balancing - was told they were backed up and perhaps I should go somewhere else ... made an appointment for several days later ... was taken on time, but shimmy not resolved - they sold me a new rim and rebalanced the tires - issue not resolved ... no recommendations
Consumer from RESTON, VA
Jan 08, 2014
Not Recommended
It took a long time to get the tires installed. Around 6pm they called and said my rear brakes should be replaced and they could do it in a few hours. I refused. 4 months later, I had my car inspected by my mechanic and it still did not need brakes. 7 months later, I still have not had brakes replaced. Complained to BBB and new manager called me to take a look at car. I don't see what the point of that is.
Consumer from HERNDON, VA
Aug 19, 2013
Not Recommended
The worst tire store I've ever used. Tire repair took 8 hours when they promised 2, and they failed to rotate the tires as they promised.

...and 6 more consumer comments for Merchant's Tire & Auto Center