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Star Plumbing

PO Box 2351
Springfield, VA 22152 703-569-4480
Checkbook's Top Rating
Quality
Price
  • 577 ratings
  • 92% gave a "superior" overall rating
  • - Prices 13% lower than average
  • "Had a new gas hot water heater installed and working in less than 3 hours from the time I placed the..."
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Prices for Star Plumbing

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Consumer Ratings for Star Plumbing — 577 Ratings

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Complaints for Star Plumbing

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Areas Served by Star Plumbing:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.

Consumer Comments for Star Plumbing

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Consumer from HERNDON, VA
May 02, 2026
Had a new gas hot water heater installed and working in less than 3 hours from the time I placed the call. Price was better than other companies. I will do business with them again!
Consumer from Washington, DC area
Apr 28, 2026
Friend of the family
Consumer from FAIRFAX STATION, VA
Apr 21, 2026
I called Star Plumbing after a neighbor's recommendation to remediate a botched toilet install by another plumber. A guy named Mark is the owner. I never met him, but he was professional and to the point when I explained my problem left by the other plumber. He sent over 2 experienced plumbers, and they had to chip away some tile to get this toilet even with the floor and not sitting an inch up on a cement riser bed. No other major floor/concrete removal was necessary, but they previously warned me this could be a big problem until they got to my house to see it. The toilet worked fine when they left - one plumber made sure it flushed properly and reflushed a couple of times. I even flushed it before they left and it worked fine. But the next day the toilet would not refill properly after a flush. I messed with the flush valve, but it was a bit different than the older Flush Masters. This valve had this new cylinder tube that you can lift up to force a flush. However, even after adjusting the float and trying to make sure no debris was stuck under the cylinder, etc. per YouTube videos, the flush valve did not work properly. Hours after a flush, it would not refill immediately. Then the toilet would run intermittently and over the next few hours refill again maybe. I called Star again and they came out and replaced the entire toilet innards. They charged me as a continuation and not the standard $200 just to show up fee. Since it was a 1.6 GPF toilet I had to order from Lowe's (you can only buy a 1.28 GPF on the store floor) - our only thought was the float just got old sitting in a warehouse (it was an expensive one piece) or was damaged by the previous plumber who botched the job. Not sure. It was the toilet from hell and cost me a fortune but now works properly.

...and 218 more consumer comments for Star Plumbing

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