Green Brilliance

46090 Lake Center Plz #109
Sterling, VA 20165703-657-0090

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Consumer Comments for Green Brilliance

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Consumer from ROCKVILLE, MD
Nov 21, 2017
Not Recommended
We purchased a roof-mounted grid-tied solar photovoltaic system from Green Brilliance over 6 years ago. It's been a nightmare from the moment the contract was signed. The falsified the power estimates, by doing the calculations as if our roof faced South, when it faces West. They didn't do the required paperwork for the various rebates and credits as they had promised. The system has proven to be exceptionally UNRELIABLE with failures every few months, and still failing. The Enphase microinverters have failed every few months. They refused to replace them. We have units that failed in April and are still out at the end of November. At one point we had to find another contractor to replace a component, because GB refused to replace the failed unit they installed. They have repeatedly lied to us. The Enphase equipment they choose to install has been terrible--poorly designed and unreliable; Enphase won't talk to end customers and their customer support is terrible. GB has refused to honor the warranties they gave us; they will replace a failed component if we pay them. Heaven help you if you buy a solar panel system from these guys.
Consumer from STERLING, VA
Aug 02, 2014
Recommended