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NOVA Exteriors

204 Mill St NE Ste F
Vienna, VA 22180703-322-1500



Consumer Comments for NOVA Exteriors

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Consumer from VIENNA, VA
Nov 22, 2017
Consumer from SPRINGFIELD, VA
Feb 18, 2017
Not Recommended
After researching and selecting a specific door, I called NOVA Exteriors (one of the manufacturer's local dealers) for a quote for just the door itself - no installation since I am working with a contractor. Sales rep Sam came out and despite my reiterating what I wanted, he insisted on going through his entire sales pitch. I kept trying to get him back to the point, and asked repeatedly for just a written quote for the door I'd selected before I had even his company. No dice. He just kept plowing through his pitch. I even asked him to write the quote up both with and without NOVA's installation - just give me the numbers. He futzed around about how the company didn't sell the door without the installation. I reminded him I'd previously spoken with someone in the office who had seemed to have no problem with my initial request. Then Sam "called the company" for a clarification, gabbled something to me like "just as I thought...," a finally gave me a verbal quote for just the door. Whew! Finally - after about an hour of futzing around. However, he declined to give me an actual written quote or proposal. I still like the door, but Sam succeeded only in convincing me I do NOT want to do business eith NOVA Exteriors. I'm now concentrating on other distributors.
Consumer from MC LEAN, VA
Aug 18, 2016

...and 17 more consumer comments for NOVA Exteriors

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