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NOVA Exteriors

204 Mill St NE Ste F
Vienna, VA 22180703-322-1500

Ratings

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Consumer Comments for NOVA Exteriors

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Consumer from VIENNA, VA
Nov 22, 2017
Recommended
Consumer from SPRINGFIELD, VA
Feb 18, 2017
Not Recommended
After researching and selecting a specific door, I called NOVA Exteriors (one of the manufacturer's local dealers) for a quote for just the door itself - no installation since I am working with a contractor. Sales rep Sam came out and despite my reiterating what I wanted, he insisted on going through his entire sales pitch. I kept trying to get him back to the point, and asked repeatedly for just a written quote for the door I'd selected before I had even his company. No dice. He just kept plowing through his pitch. I even asked him to write the quote up both with and without NOVA's installation - just give me the numbers. He futzed around about how the company didn't sell the door without the installation. I reminded him I'd previously spoken with someone in the office who had seemed to have no problem with my initial request. Then Sam "called the company" for a clarification, gabbled something to me like "just as I thought...," a finally gave me a verbal quote for just the door. Whew! Finally - after about an hour of futzing around. However, he declined to give me an actual written quote or proposal. I still like the door, but Sam succeeded only in convincing me I do NOT want to do business eith NOVA Exteriors. I'm now concentrating on other distributors.
Consumer from MC LEAN, VA
Aug 18, 2016
Recommended

...and 17 more consumer comments for NOVA Exteriors

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