Appleton Campbell

285 Alwington Blvd
Warrenton, VA 20186 540-347-0765 Business Website
Checkbook's Top Rating
Quality NO
Price No Data

Prices

Checkbook's price comparison score what is this?
No Data
Minimum charge for a service call
No Data
What the minimum charge includes
No Data
Hourly labor rate
No Data

Consumer Ratings — 27 Ratings

Percent of customers who rated service "superior" for: | = average for all plumbers
Doing work properly on first try what is this?
85%
Starting and completing work promptly what is this?
77%
Letting you know cost early what is this?
89%
Advice on service options and costs what is this?
77%
Overall quality what is this?
74%
Overall quality: percent who rated company "adequate" or "superior" what is this?
93%

Complaints

Number of complaints with local government consumer agencies and (complaint rate) what is this?
No complaints
Number of complaints with BBB and (complaint rate) what is this?
No complaints

Does company do sewer clearing work? No

Areas Served :

  • Fairfax Co.
  • Loudoun Co.
  • Prince William Co.

Consumer Comments

Consumer from PAEONIAN SPRINGS, VA
Oct 09, 2024
Too expensive. Over $500 for 20 minutes work on leaking pipe. Requested an itemtemized bill (labor cost, parts cost) which wasn’t sent. Supplied just cost. When queried about lo or cost per hour said charge by job and not cost per hour! Skilled people but overcharge.
Consumer from WARRENTON, VA
Mar 30, 2024
I used to think very highly of this company, but not any more. They now aggressively "up sell", which is a red flag in itself. Their prices have also increased at a pace that cannot be explained by inflation or post-pandemic supply chain issues. Nonetheless, because of my good history with them, I decided to hire them earlier this year to replace my sump pump system, which they had installed about twelve years ago. After changing out the pump and battery backup, the installer showed me where the interior discharge piping was leaking. He said fixing the leak would cost me another $1200! First of all, replacement of the discharge piping was to have been part of the overall system replacement job, just like it had been twelve years before. And second, the piping had not been leaking before the installer started working; the leak was new, something he had caused. In other words, they wanted me to pay again for that part of the job, because of a problem they had caused. But at that point, with a leaking pipe, I had no better choice than to pay the additional $1200. Later, I made a written complaint (via email) to the managers of the company. At first, they wouldn't budge, but I persisted. Eventually, after much back and forth on the issue, they finally refunded the $1200 additional charge. Eventually, they did the right thing, but they should have done the right thing from the start.
Consumer from Leesburg, VA
Jan 03, 2024
I've used Appleton Cambell for a few plumbing projects. These include excavation and identifying an underground leak which they resolved effectively and for a reasonable cost. I've also had the company replace a toilet and hot water heater. All work was performed expertly with great communication. They work on your schedule not theirs which is almost unheard of these days. All personnel are knowledgeable and polite. I highly recommend Appleton Cambell.
Consumer from Washington, DC
Oct 11, 2023
Great plumbing service
Consumer from Fairfax, VA
Feb 20, 2023
Inspection services are not out of line with costs, but the actual service is excessive. $600.00 to replace a wax seal is just ridiculous.
Consumer from Fairfax Station, VA
Apr 26, 2022
After tearing up part of the driveway, the team realized it had improperly located the sewer line needing repair. The company covered the costs to repair the part of the driveway it had removed, but it took two months to do so. I've dropped the company from my list of "go-to" plumbers.
Consumer from Warrenton, VA
Jan 12, 2022
Their prices can be high, and they do not itemize materials and labor on their estimates or invoices. However, their work is outstanding.
Consumer from Herndon, VA
Dec 07, 2021
Very happy with ability to diagnose problem and the ability to quickly fix the problem.
Consumer from Haymarket, VA
Apr 26, 2020
always a little on the high cost side but they do great work
Consumer from Annandale, VA
Jan 06, 2016
Even better if you have a service contract