Scan/Design Furniture
19320 33rd Ave W
Lynnwood, WA 98036 425-771-7226
Lynnwood, WA 98036 425-771-7226
Checkbook's Top Rating | |
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Quality |
- 16 ratings
- 75% gave a "superior" overall rating
- Compare 47 nearby furniture stores
- "I ordered a piece of furniture on 1/22/13 and was quoted delivery in April. I hesitated as I needed..."
Read More Comments
Checkbook Summary of What It Sells ?
Consumer Ratings for Scan/Design Furniture — 16 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Scan/Design Furniture
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Has an online gallery/catalog
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
No returns
Restocking fee
No returns
Consumer Comments for Scan/Design Furniture
Apr 08, 2013
I was promised an April delivery. I paid my deposit based on that promise. They broke their promise but I'm not eligible for a refund or any other consideration.
I understand that special orders are non-refundable if you change your mind, don't like it, etc. However, I don't think it's good business or fair not to offer a refund when the seller can't meet their obligation. Additionally, when I was speaking to the salesperson about this she made a comment like 'when I tell people 6 months they don't order'. Shame on her for not being completely honest at the time she quoted an April delivery.