Macy's

1767 S 48th St
Tacoma, WA 98408 253-471-5400
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Macy's — 32 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Macy's

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

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Consumer from Pacific, WA
Mar 02, 2023
Staff was very helpful. It took several months to receive my new sofa.
Consumer from Lakewood, WA
Jun 17, 2019
People working seemed pre occupied with other stuff but I liked the chair I received.
Consumer from Tacoma, WA
Nov 07, 2017
Very helpful in helping us select what we wanted. Clerk (Nancy)also advised of special options and payment plans for items. Enjoyed being there and having excellent service. Very friendly, comfortable shopping experience

...and 4 more consumer comments for Macy's