Planning the Ceremony and Choosing Funeral Home ServicesCeremonies range from simple, direct dispositions to lavish funerals. Consider whether you want a traditional funeral, with the casket open or closed, or would prefer a memorial service with no body present. Memorial services, church services, and graveside services usually cost less than conventional funerals.

You also need to choose between a religious and secular service, either of which can be held at a funeral home, religious establishment, residence, or elsewhere.

Finally, decide whom to invite. Do you want the ceremony open to all relatives and friends, or to only immediate family?

Determine what would be a meaningful commemoration of the deceased. Something simple can often be quite profound. You don’t need an expensive funeral to express love and respect.

When discussing options with a funeral home, start by asking for its General Price List (GPL). The Federal Trade Commission (FTC) requires funeral homes to provide a copy of their prices if you visit their facilities and ask about costs. Although they are not required to send you the entire price list if you call or email to request it, many will. (If you have chosen a specific type of service, such as a simple cremation, they are required to quote a price over the phone, upon request.) Some funeral homes now also post their GPLs on their websites.

When you call or email to ask about prices or for price lists, some funeral directors may encourage you to come in because “These matters are too complicated to discuss over the phone,” or “We will surely be able to work something out between us.” Our advice: Deal only with funeral homes that readily supply detailed pricing info to potential clients without requiring an on-site appointment.

GPLs must include itemized prices for at least the following, if offered—

  • Direct cremation
  • Immediate burial
  • Basic services of funeral director and staff (and overhead)
  • Transfer of remains to the funeral home
  • Forwarding of remains to another funeral home
  • Receiving remains from another funeral home
  • Embalming
  • Other preparation of the body
  • Use of facilities/staff for viewing
  • Use of facilities/staff for funeral ceremony
  • Use of facilities/staff for memorial service
  • Use of equipment and staff for graveside service
  • Hearse
  • Limousine
  • Prices either for individual caskets or range of prices available on a separate price list
  • Prices either for individual outer burial containers or range of prices available on a separate price list

Many consumers find deciphering GPLs confusing and overwhelming. Because some are long and include unfamiliar jargon and bewildering package options, request a written itemized price quote for any services you’re considering.

Funeral homes offer many other items, and it’s reasonable for you to expect full disclosure of prices on them as well. For example, a home might offer prayer cards, flowers, music, burial clothing, programs, memorial flags, placement of newspaper death notices, police escort, hired pallbearers, and acknowledgment cards.

Since each option offered by funeral homes costs money and affects the atmosphere of a funeral service, you need to choose carefully what you want and don’t want. These decisions are personal matters and should not be dictated by a funeral director. Several deserve brief discussion.

Preparation of the Body

Although it is not required by law, most funeral homes require embalming if an open casket will be available for public viewing. If you do not want embalming, you usually can choose an arrangement that does not require you to pay for it, such as a closed-casket funeral, direct cremation, or immediate burial.

Embalming and an open casket open the door to all sorts of additional funeral expenses. In our survey of funeral homes, the average cost for preparing the body—including embalming, cosmetology, and dressing—was about $1,000.

Casket

The casket is usually the single most expensive item in funerals. Casket prices range from less than $1,000 for a pine or pressed wood box to $25,000 or more for elaborate caskets made of copper or bronze with innerspring mattresses and plush linings. Since the markup on a casket is often three to five times its wholesale price, a funeral director’s advice—and even the design of the selection room—may steer you toward an expensive choice. Most people choose midrange models made of steel or hardwoods such as mahogany or walnut for $3,000 to $6,000. If a closed casket is draped with a flag, funeral pall, or flowers, a less expensive casket can be used.

The least expensive containers—cardboard containers or pouches—are adequate for cremation or direct disposition. Some homes may have rental caskets that can be used for viewing, which allows you to buy a less expensive one for disposition.

You may have to ask to see less expensive models, as they may not be on display. Do not be misled on emotional grounds or on the basis of a casket’s claimed preservation attributes.

Our undercover shoppers found the least expensive way to buy caskets is to shop at online outlets.

Urns

With cremation an increasingly popular choice, urns have replaced caskets as major profit centers for funeral homes. You can buy one from the funeral home or provide one yourself. Prices range widely, from less than $50 to thousands of dollars for artist-made urns. Most funeral homes provide a simple plastic box as a basic urn. What you use doesn’t have to be an “official” urn at all; it can be a ceramic pot with a lid, for example. But if you plan to place an urn in a columbarium or cemetery, check on maximum dimensions or restrictions on types and colors.

Vault or Grave Liner

To prevent the ground from collapsing or caving in, many cemeteries require a vault or grave liner to hold a casket. Unlike caskets, this item is rarely included in the package price of a “complete” funeral. Prices of outer burial containers typically range from about $500 for the least expensive concrete grave liner to $8,000 or more for a “triple-reinforced” bronze vault. Because neither vaults nor liners preserve remains, a cement liner serves the same purpose as an elaborate vault at a considerably lower cost. Because a vault or grave liner might cost less from a cemetery than from a funeral home, check this out before making a decision.