Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

DC-Area Home Inspectors Put to the Test; See What They Miss
September 10, 2018 | NBC Washington

Comparing Grocery Pricing and Quality
September 10, 2018 | KARE-TV

Does Moving Have to Be Stressful?
September 10, 2018 | ABC7 (KGO-TV)

Schedule a Furnace Tune-Up While It's Still Warm
September 06, 2018 | Minneapolis Star Tribune

Duct Cleaning: Worth It or Hot Air?
September 06, 2018 | The Philadelphia Inquirer

What to Look for When Choosing a Home Inspector
September 03, 2018 | ABC7 (KGO-TV)

Make Sure your Contractor Follows the Law to Protect Your Family from Exposure to Lead
September 01, 2018 | Minneapolis Star Tribune

Why it's sometimes smart to use a travel agent
August 23, 2018 | KOMO News

Is a summer sale really a ‘sale’? Jeff Rossen investigates
August 21, 2018 | NBC's Today Show

Thinking of going on vacation? Here's why travel agents are still relevant
August 21, 2018 | ABC 7 Bay Area

A year after Amazon takeover, Whole Foods still hasn’t shed its whole paycheck status
August 20, 2018 | The Philadelphia Inquirer

Profitt Report: Consumer advocacy group says some in-store sales are misleading
August 09, 2018 |

Care for your trees' lives and limbs without destroying your budget
August 08, 2018 | The Seattle Times

How to Choose a Home Inspector
August 07, 2018 |

Do you need electrical repairs? It's better to go pro.
August 04, 2018 |

Finding a dentist to maintain your pearly whites
August 04, 2018 | Minneapolis Star Tribune

Comparison shopping for kitchen cabinets, countertops can pay off big
August 02, 2018 | WTOP

Here's how you can save money booking hotel rooms
July 25, 2018 | WXIX

Do online travel agents really offer deals on hotel rooms?
July 25, 2018 | KOMO News

10 things you should stop paying for
July 25, 2018 | KPRC Click2Houston