American Pest

All locations combined

Checkbook's Top Rating
Quality	NO
Price	NO

443 ratings
74% gave a "superior" overall rating
- Prices 5% lower than average
Compare 62 nearby exterminators
"I no longer use American Pest because they canceled their rodent-only service plan, but they are reliable..."
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Prices for American Pest

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Consumer Ratings for American Pest — 443 Ratings

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Complaints for American Pest

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Current BBB report

Areas Served by American Pest:

Alexandria
Anne Arundel Co.
Arlington Co.
DC–NE
DC–NW
DC–SE
DC–SW
Fairfax Co.
Howard Co.
Loudoun Co.
Montgomery Co.
Prince George's Co.
Prince William Co.

Pests company treats:

Ants
Bedbugs
Bees, wasps, or hornets
Cockroaches
Other wildlife trapping

Fleas
Mice
Moles
Mosquitoes
Rats

Squirrels
Termites

Consumer Comments for American Pest

Consumer from HYATTSVILLE, MD
Apr 15, 2026

I no longer use American Pest because they canceled their rodent-only service plan, but they are reliable and do good work.

Consumer from BETHESDA, MD
Mar 20, 2026

They bought out Capital Pest and lost the best of the crew there. Professional professionals are largely gone and what we have left is unmotivated staff members whose work is subpar based on they’re not recognizing a problem or refusing to get involved because of its “complexity”. A recent experience in falls they’re unwillingness or inability to address a carpenter ant infestation.

Consumer from WASHINGTON, DC
Oct 08, 2025

We contracted with American Pest for two services - outdoor mosquito control and indoor pest control. We were with them for more than three years, paying approximately $2000 for both services. The mosquito control was inadequate. We have a large, hilly yard. The technicians would spray parts of the yard, despite being charged for that service based upon our total land area. Also, it did not eradicate other lying pests. We terminated that service last spring and are now using a different company. The second service involved mice/rate abatement and control for the interior of our house. It also included service to eradicate indoor pests. We developed a serious moth problem two and a half years ago. They have made minimal progress in controlling this problem. Scheduling them to come was a nightmare. Waiting to speak with a customer service representative often included 10-5 minute wait times. Customer representatives were oftentimes rude. Appointment times were often given on a 8-m to 6 pm window and required me or my spouse to stay home all day long. After objecting to this, service times were scheduled giving a four-hour window. For follow up requests, we had to make a separate request each time as opposed to scheduling multiple visits with one call. The moth issue has gone on for two and a half years without a complete resolution. When follow up treatments did take place, technicians would often times arrive unaware of the history of the problem and show up unprepared to address the problem. For instance, they often would try to set traps to determine if the problem existed m, as opposed to actually applying any treatments. Over the course of the last four months, we have been billed for service but have yet to see a technician, granted we have not made a special request for them to continue the moth eradication process since such requests require a serious time commitment and being placed on hold. After terminating our contract with them today, I received a follow up call from a customer service rep asking if there is anything that they could have done to improve our service. Frankly, after 2.5 years of dealing with the problem, we are just exhausted. This call came years too late. They should have monitored the situation from the start to determine if progress was being made. Scheduling an appointment reminded me of the movie “Groundhog Day” since the customer rep taking the call would ask the same set of questions each time I called. And our cancelling the contract for outside mosquito and pest conteol should have given them a “heads up” that we were not satisfied with their service.

...and 8 more consumer comments for American Pest

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American Pest

Prices for American Pest

Consumer Ratings for American Pest — 443 Ratings

Complaints for American Pest

Areas Served by American Pest:

Pests company treats:

Consumer Comments for American Pest

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