Ingleside at Rock Creek

3050 Military Rd NW
Washington, DC 20015 202-363-8310

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Consumer Ratings for Ingleside at Rock Creek — 9 Ratings

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Consumer Comments for Ingleside at Rock Creek

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Consumer from WASHINGTON, DC
Jun 26, 2025
Not Recommended
This review is for an elderly family member's stay in rehab. The huge problem with Ingleside Rock Creek is with the aides that perform the vast majority of the face-to-face work with residents. With the exception of two male aides who were great, the rest were far below mediocre. Even though the facility claims the response time is 15 minutes, there were multiple occasions where the wait exceeded an hour and even more where the wait exceeded 30 minutes. In one instance, I arrived at the facility to see my loved one in anguish waiting for help after having sat in filth for over an hour. Meanwhile, the two aides on call were on their phones in the common room doing absolutely nothing. If I was not regularly at the facility to keep an eye on things and advocate for my family member, things would have been even worse. The majority of the aides appear disinterested and seem bothered when you ask them to do their jobs. I believe a lot of them are independent contractors, which is part of the "don't care" problem. If you are considering Ingleside, you will need to keep a close eye on your loved one to ensure they are getting appropriate care. My family member has mobility issues but still has her wits about her. I would be very worried for patients that could not speak for themselves. My loved one is now at a (less expensive) facility, where the aides are absolutely amazing. As for the good: the room and facilities are great, as were the therapists, nurse practicioner and doctor. They are the only reasons that I gave any stars.
Consumer from Washington, DC
Jun 08, 2022
Recommended
Consumer from Washington, DC
Jun 08, 2022
Recommended

...and 6 more consumer comments for Ingleside at Rock Creek