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Kensington Service Center

3794 Howard Ave
Kensington, MD 20895301-946-0777
Checkbook's Top Rating (Checkbook's top rating)
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Prices for Kensington Service Center

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Consumer Ratings for Kensington Service Center — 33 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Kensington Service Center

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Kensington Service Center

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Consumer from Olney, MD
Sep 27, 2018
They misdiagnosed an expensive repair and gave me an estimate of over $1600. They asked if I was the original owner of the car because if so they recommended going to the dealer to have it covered under warranty. Since I am not the original owner, it wouldn't be covered, however that is an indication that they are honest. The repair ultimately had a different diagnosis, and was performed by a different shop for around $1000 over two months ago with no problems since.
Consumer from Silver Spring, MD
Sep 06, 2018
Kensington Service Center staff are all helpful, professional, and clear in their explanations about what does and doesn't need to be done--really important to know what doesn't need to be done! I can't rate their prices b/c i don't have comparisons, but they make clear to me what the prices will be initially, and if they find more work to be done as they look at the car, they call me and let me know. They are great for both auto repair skills and customer service!
Their gas station also offers old-fashioned complete service: pumping gas, cleaning windshield, etc. Their gas prices are a bit higher for this reason, but there are so many people who like or must have this kind of service that they fill a need in the neighborhood. I hope you'll mention their gas stationto people you know who can't get out of a car and pump gas!
Consumer from SILVER SPRING, MD
Jan 13, 2018
Came in with a problem, they replaced various parts, problem not fixed. Too bad.

...and 6 more consumer comments for Kensington Service Center