Zamora's Auto Body

773 E Gude Dr
Rockville, MD 20850 301-294-1303
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Prices for Zamora's Auto Body

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Consumer Ratings for Zamora's Auto Body — 156 Ratings

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Complaints for Zamora's Auto Body

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Consumer Comments for Zamora's Auto Body

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Consumer from Rockville, MD
Feb 09, 2024
reliable, pleasant to work with. suggests cost savings approaches.
Consumer from Frederick, MD
Aug 21, 2023
STAY AWAY.. I hit a deer on 7/05/23. I went through my insurance. I decided on Zamora's in Frederick which was a big mistake. The rental process was easy, but everything went downhill from there. The estimator was HERBERTH GARCIA. Never gave me his card or anything. They told me my car was ready, however when I inspected my car they had silicone between my bumper cover and fender and the top of the bumper cover stuck out beyond the fender. The (what I learned Later is called the sight shield) had missing fasteners. Zamora's told me my car was ready again, they had just removed the visible silicone from the fender but the bumper cover was still sticking out from the fender, put in some more fasteners on the sight shield but still missing some.. I called my insurance company and asked how many times do I have to let this body shop tell me my car is fixed. They said they called the body shop and everything will be correct. I went to pick up my car and to my amazement the aligned the bumper cover with the fender. However they decided to replace the FCA fasteners on the sight shield with some fasteners that they had on hand, there is a big difference!!!!! also they decided to use these fasteners on the fender liners!!! When confronted HERBERTH GARCIA said they were the right fasteners... I had enough, paid my deductable took my car and contacted my insurance. They told me to take my car to another body shop. There was so much wrong and unseen and unrepaired items along with broken items that Zamora's did to my car.
Consumer from North Potomac, MD
Feb 12, 2023
Kept me informed on status of getting parts and when work would be done. Repair was great!

...and 29 more consumer comments for Zamora's Auto Body