Ashley Furniture Homestore

1770 County Rd D
Maplewood, MN 55109 651-325-0200
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Ashley Furniture Homestore — 33 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Ashley Furniture Homestore

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Special services and payment policies
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for Ashley Furniture Homestore

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Consumer from Saint Paul, MN
Dec 15, 2023
Nothing but professional service here
Consumer from Saint Paul, MN
Nov 07, 2022
I seen a lot of beautiful pieces there, it was just a bit out of our budget
Consumer from Forest Lake, MN
Sep 30, 2021
Overall I'd recommend, but there were some areas that could be improved. There was only one salesperson and multiple customers needing help when we were in there. When we did get help we knew what we wanted - it was a couch line that had multiple pieces you could put together to configure what you wanted. The configuration we wanted was not on display but the pieces to make it up were available. We drew a diagram with the salesperson and they assured us the correct pieces would be ordered. When they arrived, one of the pieces was the opposite of what we ordered and would not work in our room. It was a big hassle to correct it - in the end we got the correct piece but with lots of back and forth.

...and 2 more consumer comments for Ashley Furniture Homestore