Macy's

1375 Commerce St
Roseville, MN 55113 651-639-2040
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Macy's — 31 Ratings

Register here and see full info on Macy's, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for Macy's

Register here and see full info on Macy's, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

Register here and see full info on Macy's, FREE.
Consumer from SAINT PAUL, MN
Mar 31, 2024
We always shop around and, more often than not, we end up purchasing from them. Great staff.
Consumer from Saint Paul, MN
Nov 03, 2022
I was not notified that it would be six months before the couch would be delivered and gave my old couch away so had no couch to sit on for 6 months. Employee told me a large sectional would fit fine in my living room and when it was finally delivered it was way too big and several pieces had to be returned.
Consumer from Saint Paul, MN
Aug 18, 2020
Really nice furniture backed by large retailer.

...and 1 more consumer comment for Macy's