Dell
800-474-3355
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
- 373 ratings
- 63% gave a "superior" overall rating
- Compare 28 nearby computer stores
- "Ratings are for online only. I had no interactions with Dell sales representatives."
Read More Comments
Consumer Ratings for Dell — 373 Ratings
Percent of customers who rated service "superior" for:
= average for all computer stores
Overall quality
Advice on choice and use of products
Promptness of service
Staff attitudes, atmosphere
Quality of products
Variety of products
Ease of looking at/testing products
Reliability (standing behind products, delivering on time, etc.)
You won't find anything else like Checkbook
- Nonprofit and independent
- Takes no advertising or referral fees
- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Thousands of undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
Computer Stores Articles
How to Choose a Computer or Device
To have something to sell to a wide range of buyers, most manufacturers offer a dizzying array of options (laptops, desktops, tablets, Chromebooks, and 2-in-1 tablet/laptop combos) and several models with a wide range of capabilities and price points. Here’s how to find the right gadget.
Which Computer Stores Offer the Best Advice and Service?
Buy from a store that can advise you on what products will serve you best, how to get started using products, and how to solve problems.
Which Retailers Offer the Lowest Prices for Computers and Devices?
Consumers’ Checkbook’s undercover shoppers collected prices from major online retailers for 34 carefully specified and configured devices. We found that some retailers charge as much as 20 percent more than others for the same products.
More Articles »
Related Content
- Checkbook’s Top Shopping Tips
- Extended Product Warranties: Should You Buy Them?
- Sale Prices Are Usually Fake Discounts
- Prices: Where Have All the Bargains Gone?
- Computer Repair Shops
- Right-to-Repair Fight
- Computers & Devices: How to Keep Yours Safe from Hacks
- Online Privacy: How to Guard Yours
- Computer Problems: Can You Get Your Data Back After a Device Failure?
- Computer Help (In-Home Assistance)
- Dealing with Your Digital Clutter
- Computer Backup Options
- Passwords: How to Choose Safe Ones
- Email Addresses for Temporary Use
- Video Equipment Stores
- Returning Items to Retailers: Tips for Smooth Transactions
- Buying Used Stuff
- 30 Tricks Sellers Use to Manipulate You
- Buy Now, Pay Later Often a Debt Trap
- Defective Products: Strategies to Get a Refund or Replacement
- 65 Things You (Probably) Shouldn't Pay For
Consumer Comments for Dell
Oct 20, 2025
Mar 19, 2025
Mar 15, 2025
...and 17 more consumer comments for Dell