Bray & Scarff

6733 Richmond Hwy
Alexandria, VA 22306703-660-1060
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Consumer Ratings for Bray & Scarff — 118 Ratings

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Consumer Comments for Bray & Scarff

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Consumer from Alexandria, VA
Sep 25, 2019
Horrible service. Delivered a new dishwasher but said they needed an extension hose, which they didn't have with them, so they couldn't install it. Wanted to leave the dishwasher in my front hall until the rescheduled installation! Came back a few days later for the installation, and forgot the hose again! Came back a third time, and the installer said they didn't need a hose, which I had already paid for! INCOMPETENT!
Consumer from Alexandria, VA
Feb 21, 2019
Good at selling, not very good at fixing
Consumer from Alexandria, VA
Oct 17, 2018
We used the Bray & Scarff on Richmond Hwy for a new kitchen with all new high end appliances. Michael was helpful and friendly during the buying and delivery part of our order but we feel the communication was lacking after delivery. We had a couple of issues with an appliance right off the bat, not Bray & Scarff's fault but it was difficult to get Michael to return our phone calls. Same when we had an issue with another piece of equipment. This time it took a couple of months to get settled. I may or may not return in the future to Bray & Scarff for any other high end appliances as there was one other place I also liked but chose Bray & Scarff as they had free delivery rebates at the time we were buying. Again, Michael was very nice but a poor communicator in the end.

...and 27 more consumer comments for Bray & Scarff

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