Japanese Auto City

1066 W Glebe Rd
Alexandria, VA 22305703-684-8877
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Prices for Japanese Auto City

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Consumer Ratings for Japanese Auto City — 48 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Japanese Auto City

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Makes serviced:

  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Consumer Comments for Japanese Auto City

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Consumer from ARLINGTON, VA
Feb 03, 2018
Took my car in to be repaired. They didn't do anything with it for two weeks and then told me that they couldn't do the repair. In fairness, they were down a mechanic. Also, they told me their was a crack in a part in my vehicle. When I pointed out to them they had replaced that part a few months earlier so it was under warranty, they changed and said there was no crack after all. This seemed kind of suspicious. Although I previously went to this place off and on for a few years and had fine service, I won't be back after this.
Consumer from ALEXANDRIA, VA
Jan 22, 2018
We have been customers of Japanese Auto City for about 5 years. They are capable, honest and reasonably-priced. What we especially appreciate is that they will tell you if a particular type of work is not necessary; honesty you don't often see in this industry.
Consumer from ALEXANDRIA, VA
Jan 14, 2018
The most honest auto repair shop on the planet. If it doesn't need to be fixed, they won't work on it.

...and 16 more consumer comments for Japanese Auto City