Japanese Auto City

311 N Henry St
Alexandria, VA 22314 703-684-8877
Checkbook's Top Rating
Quality
Price NO**

Prices for Japanese Auto City

Checkbook's price comparison score what is this?
?
Hourly labor rate for major mechanical repairs
?

Consumer Ratings for Japanese Auto City — 65 Ratings

Register here and see full info on Japanese Auto City, FREE.
Percent of customers who rated service "superior" for: | = average for all auto repair shops
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Complaints for Japanese Auto City

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Makes serviced:

  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Consumer Comments for Japanese Auto City

Register here and see full info on Japanese Auto City, FREE.
Consumer from ALEXANDRIA, VA
Feb 11, 2024
I rated them a few minutes ago under a different name. Please count this rating of Japanese Auto City Alexandria only once.
Consumer from Alexandria, VA
Sep 16, 2023
The owner Johnny is honest and efficient. Have been going for years. The one down side is his location on busy Henry Street with little parking -- I always tell him to move to a more spacious location.
Consumer from Alexandria, VA
Sep 12, 2023
Johnny is the only mechanic we fully trust with our two Subarus (Outback and Ascent). One time I got an estimate from another highly visible Del Ray auto center, and when I called Johnny for a second opinion via phone, he actually laughed upon hearing the other quote. The other service was charging us for a huge set of part when we only needed small portion of it -- Johnny saved us $1000 that day. If he doesn't see anything wrong, he will tell you as well.

...and 24 more consumer comments for Japanese Auto City