Lowe's

13856 Metrotech Dr
Chantilly, VA 20151 703-376-6300
Checkbook's Top Rating
Quality NO
Price NO

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Consumer Ratings for Lowe's — 86 Ratings

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Consumer Comments for Lowe's

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Consumer from Chantilly, VA
May 28, 2021
I purchased a refrigerator and dryer in mid March 2021. Twice I was given delivery dates but received no call the evenings prior to the delivery advising me of a time. Thus, no appliances. Finally received the refrigerator. My son had to come over to do further adjustments to it in order for it to close properly. The manual I received was not for my frig. The info re the suggested settings for the refrigerator & freezer temperatures and the crisper drawers were for another model. Had to download the proper manual. Over 2 months later I’m still waiting on the dryer. I can’t reach anyone on the phone. I have spent way too much time listening to the ringing of the phones of the various departments they list when you call with questions. NONE of them are ever picked up and then the calls are ended. Horrible customer service.
Consumer from Vienna, VA
Nov 10, 2020
I was trying to find an apartment sized refrigerator to replace my 35 year old one that died. There was a shortage everywhere especially at Home Depot leading me to try elsewhere...due to COVID panic about processors companies so everyone wanted to stockpile meat. The Chantilly sales lady explained options and helped find a fast delivery option within 4 days where all others were 2-3 weeks and I could order online and set delivery time. All went well the installers hand carried the new one up to my 3rd floor and the old one out. Unpacking, setup and testing took less than 30 minutes and it has been humming ever since. The whirlpool model had much nicer features than my GE or new GEs.
Consumer from Fairfax, VA
Aug 19, 2020
Lowe's provides good products at a good price with good service.

...and 17 more consumer comments for Lowe's