Nova Family Auto Service

7477 Lee Hwy
Falls Church, VA 22042 703-560-6646
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Consumer Ratings for Nova Family Auto Service — 83 Ratings

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Complaints for Nova Family Auto Service

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Makes serviced:

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • Genesis
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Rivian
  • Saab
  • Subaru
  • Tesla
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Nova Family Auto Service

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Consumer from FALLS CHURCH, VA
May 09, 2026
These guys are great. They are busy and it can take a day or two to get an appointment, but they really take their time on each vehicle. They are detail-oriented, kind, and extremely knowledgeable. One time, they fixed an issue and it came back two weeks later. They took the care back immediately, apologized, and spent a lot of time figuring out what the cause was. I can't recommend them enough.
Consumer from FALLS CHURCH, VA
Jun 09, 2025
They do not disappoint.
Consumer from ARLINGTON, VA
Jan 10, 2025
Excellent service. My very old SUV had several major issues in 2024. NOVA Family Services located the problems, gave me estimates and resolved the issues promptly. Staff is friendly, personable and accommodating.

...and 17 more consumer comments for Nova Family Auto Service