Custom Drainage Systems

10612 Cavalcade St
Great Falls, VA 22066703-759-7252

Ratings

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Consumer Ratings for Custom Drainage Systems — 12 Ratings

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Consumer Comments for Custom Drainage Systems

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Consumer from Potomac, MD
Dec 15, 2018
Recommended
Matthew Miller is a real professional and an excellent diagnostician of water issues. We had a flooded basement that caused tens of thousands of dollars of damage. Another contractor tried to address the problem but failed after we had spent a lot of money with him. We called Matt who spent 2 - 3 hours evaluating the problem - crawling under our deck on his stomach (with 12 inches of headroom), running the hose to check direction of water flows, walking the property, etc. He and his crew brought in a special kind of clay and redirected flows of water. That was in 2016. Since that time, we have not had a drop of water in our pre-existing 2-unit sump pump well. With this type of work, it's impossible to give an immediate evaluation but after THIS year -- the wettest year on record in Washington DC -- we can now give him a final grade of A++. Well done Matt! A very satisfied customer in Potomac, Maryland.
Consumer from Vienna, VA
Jul 21, 2018
Not Recommended
We tried to contact Matt three times in a week - two voicemails and an email — to try to arrange a visit for an estimate. No replies. Really disappointed; cannot understand this company’s 100% rating on Checkbook.
Consumer from Reston, VA
Jul 13, 2018
Recommended
We needed extensive work to address a wet basement. After talking with basement repair folks, basement remodelers, landscapers, and an engineer, we concluded that the best way to address the problem was to have our property modified to have the water flow away from the property.

We contracted with Custom Drainage Systems, and they handled each issue with skill, expertise, and craftsmanship. Porous soil had to be removed around the property and replaced with compacted clay. Some brick work was required (I have a brick patio and a brick window well), and it was done very well. An old drain system was removed and replaced, and an air conditioner raised a bit. New gutter drains were installed and buried, insuring the water flowed away from the property. A wall crack was found during the excavations, and Custom Drainage repaired it. The regraded landscape now directs the water away from the property. Every single item of work was done carefully and completed beautifully.

I recommend Custom Drainage. The work was exactly how it was described (even better, frankly), and the site was cleaned up daily (The work takes several days, since they have to remove soil, bring in new dirt, pack the dirt firmly, and then appropriately remulch).

...and 9 more consumer comments for Custom Drainage Systems