PestNow

22395 Powers Ct
Sterling, VA 20166 877-284-2466
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Prices for PestNow

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Consumer Ratings for PestNow — 348 Ratings

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Complaints for PestNow

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Areas Served by PestNow:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Pests company treats:

  • Ants
  • Bedbugs
  • Bees, wasps, or hornets
  • Cockroaches
  • Other wildlife trapping
  • Fleas
  • Mice
  • Moles
  • Mosquitoes
  • Rats
  • Squirrels
  • Termites

Consumer Comments for PestNow

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Consumer from KENSINGTON, MD
Aug 15, 2026
We've been PestNow customers for many years and have always been pleased with their service; while the technicians (who've visited our home and performed great work) remain excellent, unfortunately, a new owner has decided to save money by cutting back on the Customer Call Center (along with inadequate AI), resulting in it now taking days to get a response and challenges in appointment confirmation. Accordingly, if you're able to get an appointment scheduled/confirmed, the technicians who come out will be great!!
Consumer from WOODBRIDGE, VA
Jun 26, 2026
Helpful and responsive.
Consumer from SPRINGFIELD, VA
Jun 01, 2026
I have used Pest Now for over a decade but am now terminating my long-term contract with them after witnessing a significant decline in both service quality and technical expertise. What was once a reliable local provider has transitioned into a high-volume, "spray and pray" operation. The Issues: Lack of Integrated Pest Management (IPM): The company relies almost exclusively on surface poisons rather than addressing root-cause issues like structural exclusion. For an informed homeowner performing their own exclusion work and monitoring, their chemical-heavy approach offers no added value and ignores the environmental impact on local beneficial wildlife. Sales-Driven Inspections: Their annual termite "inspections" are often high-pressure sales pitches. Instead of providing a thorough structural evaluation, the focus shifts to upselling unnecessary treatments and recurring subscriptions. Corporate Decline: It is clear that since being acquired by a private equity-backed holding company (Entomo Brands/CenterOak Partners), the focus has diverged from local customer care to margin extraction. Customer service is now centralized and impersonal, and the technicians are spread too thin to provide meaningful site-specific help beyond what management allows. Verdict: If you are a homeowner who values technical competence and permanent structural solutions over throwing more and more poison at the problem, I recommend looking elsewhere. I have found far better results doing the heavy lifting of exclusion myself and hiring independent, flat-fee inspectors.

...and 58 more consumer comments for PestNow