Costco

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Costco — 162 Ratings

Percent of customers who rated service "superior" for: | = average for all computer stores
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Consumer Comments for Costco

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Consumer from Seattle, WA
Sep 20, 2018
I purchased my laptop online so can't rate the store experience. I did my own online research to decide on the laptop and am happy with it. The only regret is that I didn't purchase Costco's extended ("Drops and Spills") warranty for an extra $100. Cuz just six months in, I spilled liquid on the laptop and paid tons more for the fix.
Consumer from Burien, WA
May 27, 2018
Free extended warranty is superior. "Concierge service " means a live person that spends 2 hours on the phone troubleshooting and if needed, contacting the manufacturer to get them to make the repairs for free, including shipping. Unparalleled service!
Consumer from PUYALLUP, WA
Apr 16, 2017
Ordering a computer on-line from Costco has worked perfectly.