Best Buy

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Best Buy — 853 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance stores
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Consumer Comments for Best Buy

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Consumer from Reston, VA
Jun 06, 2018
Had an issue with delivery/installation (crew did not remove shipping bolts from front-load washer). Sales rep replaced the unit at no charge.
Consumer from GERMANTOWN, MD
Apr 17, 2018
While we don't expect staff to know all features on all products, we do expect them to know if an appliance requires special installation. Our range was delivered on time, but delivery person had to call to arrange separate installation, which took anther week.
Consumer from MONTGOMERY VILLAGE, MD
Apr 17, 2018
Honored sale price that was published after we had already made the purchase. Came to home and measured space.

...and 229 more consumer comments for Best Buy