Bray & Scarff

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Prices for Bray & Scarff

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Consumer Ratings for Bray & Scarff — 1660 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance stores
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Consumer Comments for Bray & Scarff

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Consumer from Centreville, VA
Feb 24, 2020
I purchased a washing machine and also bought a 3 year service plan which I was told, if not ever used during the 3 years, the entire price $300 would go towards a future purchase which I needed to use in the one year following. When I needed a dryer I could not find a suitable one that met my needs. I tried a couple Bray & Scarff locations. A few months later, and shortly before the $300 credit would expire, I found a freezer that met my needs. But that's when Bray & Scarff told me I could only apply the $300 to their list price, not their sale price, even though I showed them on line that 6 other stores had a price within dollars of their sale price, Clearly they inflate the list price to devalue the $300 credit. Note: Their current literature does inform customers that the credit only goes towards list price, but the literature I had from almost 4 years earlier did not have this disclosure.
Consumer from Chevy Chase, MD
Sep 12, 2019
Agreed on price of install, then raised it when they actually arrived. Sold my name to sleazy warranty service that has pestered me by mail and phone too many times to count.
Consumer from SPRINGFIELD, VA
Jan 24, 2018
Their customer service is outstanding.

...and 6 more consumer comments for Bray & Scarff