Ourisman Volkswagen of Bethesda

5415 Butler Rd
Bethesda, MD 20816 301-347-0700
Checkbook's Top Rating
Quality NO
Price NO

Prices for Ourisman Volkswagen of Bethesda

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Consumer Ratings for Ourisman Volkswagen of Bethesda — 37 Ratings

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Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Ourisman Volkswagen of Bethesda

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Volkswagen

Consumer Comments for Ourisman Volkswagen of Bethesda

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Consumer from WASHINGTON, DC
May 08, 2024
VW does a lot of recalls. Not once in my 1.5 years of owning a GTI has Ourisman VW been able to complete a recall repair in less than 2 days, and sometimes it takes 3 (with an appointment). My problems with their CarNet app have caused me to take the car to the dealer 3 times, during none of which has a repair been made. Only after a dozen calls to CarNet have they identified the problem. I am now waiting 4 days for a replacement part. Great car. Poor service, despite the eager pleasantness of the service writers.
Consumer from Bethesda, MD
Mar 27, 2022
If you absolutely need a major system repair on your VW performed correctly I highly recommend Ourisman.
Consumer from BETHESDA, MD
Sep 14, 2016
Repairs are frequently not completed, and you will not find out until you are on your way home with the car.

...and 2 more consumer comments for Ourisman Volkswagen of Bethesda