Best Buy

15750 Shady Grove Rd
Gaithersburg, MD 20877 301-990-8839
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Consumer Ratings for Best Buy — 55 Ratings

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Consumer Comments for Best Buy

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Consumer from Gaithersburg, MD
Dec 29, 2023
This location just isn’t the greatest Best Buy, I’d recommend going to others. It is the closest, so it’s more convenient for me. But the staff isn’t always that great, you are often waiting a while or looking for help, and I have had to return things that didn’t work well (although that’s on the manufacturer and not Best Buy). They do at least have a decent return policy, which I appreciate.
Consumer from Derwood, MD
Mar 26, 2023
Bought Insignia refrigerators on two different occasions, and all aspects of the process from in store experiences to delivery and installation were superior.
Consumer from Potomac, MD
Oct 29, 2020
A major headache dealing with BB Shady Grove. Numerous missed appointments, reps who don’t know their products and don’t realize the product they are selling can’t be installed without major re-work in customer’s home. Quoting prices that weren’t honored at final delivery. Refusal of store management to respond to any of these issues. An overall unsatisfactory experience across the board!

...and 9 more consumer comments for Best Buy