HOM Furniture

7600 Hudson Rd
Woodbury, MN 55125 651-734-2555
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for HOM Furniture — 72 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for HOM Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for HOM Furniture

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Consumer from Woodbury, MN
Oct 13, 2022
The dresser and dining room set we ordered arrived with defects. Customer service did a prompt response, fix, and credit.
Consumer from Saint Paul, MN
Jan 29, 2022
I ordered a dining room set and kept getting notices it was delayed. This went on for six months and I ended up cancelling. In fairness, I visited at the height of the pandemic.
Consumer from Stillwater, MN
Sep 14, 2021
This rating reflects our experience buying furniture during the covid pandemic of 2020. Furniture had very, very long lead times during this time so it's not a reflection on this store's performance. But we felt WE needed to call THEM to get an update on our order or to get any more information about what was going on. Perhaps this was because they were very busy, but we would have appreciated more proactive communications from the salespeople we worked with.

...and 3 more consumer comments for HOM Furniture