HOM Furniture

7600 Hudson Rd
Woodbury, MN 55125 651-734-2555
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for HOM Furniture — 72 Ratings

Register here and see full info on HOM Furniture, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for HOM Furniture

Register here and see full info on HOM Furniture, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for HOM Furniture

Register here and see full info on HOM Furniture, FREE.
Consumer from Saint Paul, MN
Nov 07, 2017
had what we wanted
Consumer from SAINT PAUL, MN
Apr 10, 2017
Was told that they had a bunk bed in stock at their warehouse and could deliver to the store within a week. They called to tell me the bed had arrived at the store. When I went to the store to pick it up, they told me that only some of the parts had arrived and the rest of the parts wouldn't arrive for at least four weeks. I couldn't wait that long. They refunded my payment, but couldn't seem to adequately explain what had gone wrong.
Consumer from HUDSON, WI
Dec 11, 2013
Not at all impressed with this store. Their return policy is extremely short. They would not negotiate the prices even a penny. The sales people are high pressure.

...and 1 more consumer comment for HOM Furniture