Bray & Scarff

5715 Lee Hwy
Arlington, VA 22207703-534-2800
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Consumer Ratings for Bray & Scarff — 262 Ratings

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Consumer Comments for Bray & Scarff

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Consumer from Falls Church, VA
Nov 05, 2019
Bought a new KitchenAid dishwasher for the same price as a box store and also got: -- friendly, knowledgeable, personalized service in a showroom atmosphere; -- hassle-free delivery and installation by the store's long-time affiliate (not a random contractor). What's not to like?
Consumer from Arlington, VA
Sep 26, 2019
I bought a Whirlpool 33" top freezer refrigerator of which Bray & Scarf on the Internet said a "key feature" was an "EZ Connect Icemaker Kit". When the refrigerator was delivered without the icemaker, I was told I would have to order it separately and pay $100 to get it.! I conclude that Bray & Scarf IS A DISHONEST.company whose word is worth NOTHING!
Consumer from Fairfax, VA
Sep 26, 2019
In the past I have bought many appliances from this store and have always been pleased with both the appliances and the installation. However, recently, when I decided to upgrade my cooktop and ventilation, over a period of several months I received very poor guidance for ventilation needs and the follow up on site visits was terrible. On three different appointments the rep didn't even bother to arrive or phone me regarding his cancellation. They didn't have a grasp of specs on my products that I myself was easily able to find online. This store is great if you're just buying an appliance and having it delivered, but I would never trust them with any upgrades or renovations that require attention to detail and communication.

...and 75 more consumer comments for Bray & Scarff

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