Havertys Furniture

Name: Havertys Furniture
Address: 11151 Lee Hwy, Fairfax, VA, 22030, US
Telephone: 703-934-0263
Rating: 4.5

11151 Lee Hwy
Fairfax, VA 22030 703-934-0263

Checkbook's Top Rating
Quality

103 ratings
78% gave a "superior" overall rating
Compare 75 nearby furniture stores
"They seem to be one of the few places we have been able to get furniture that is not over-sized and..."
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Checkbook Summary of What It Sells ?

Consumer Ratings for Havertys Furniture — 103 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores

Overall quality what is this?

Promptness of service what is this?

Reliability what is this?

Advice on choice and use of products what is this?

Staff attitudes/atmosphere what is this?

Ease of looking at/testing products what is this?

Prices

Business Policies for Havertys Furniture

Special services and payment policies

Choice of upholstery fabrics for most sofas
Orders for furniture displayed in showroom usually can be fulfilled within two weeks
Delivers furniture
In-home interior design services available
Repair services available for case pieces and/or upholstered furniture
Soil and stain treatment for upholstered furniture upon request
Has an online gallery/catalog
Website offers room designer software
Website lists prices for most items
Customers can order directly from store’s website

Store's payment policy for furniture that is special ordered

Down payment required

Return time period for special-order items (in original condition) what is this?

3 days

Restocking fee what is this?

25%

Return time period for in-stock items (in original condition) what is this?

3 days

Restocking fee what is this?

Consumer Comments for Havertys Furniture

Consumer from Centreville, VA
Dec 10, 2022

They seem to be one of the few places we have been able to get furniture that is not over-sized and can fit in a townhouse or smaller room. On the occasions that we have had warranty work done, they have either fixed or replaced the furniture with no hassles.

Consumer from Centreville, VA
Nov 27, 2021

I had bought furniture from Haverty's before, so when I needed to find a particular type of chair for my mother, I visited Haverty's and found exactly what we needed. Unfortunately my mother's health took a sudden downturn only a few days later, but they were nothing but gracious and helpful in processing a refund. I will use them again in the future.

Consumer from Annandale, VA
Apr 25, 2021

Chair we looked at had a gouge in it and rip. Really weird that it was still on the floor but because of the pandemic I guess pickings are slim. Salesperson seemed like they just wanted it to be quitting time. Didn't recommend or show any other chairs. Good refund policy though!

...and 12 more consumer comments for Havertys Furniture

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