Home Depot

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Checkbook's Top Rating
Quality NO
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Consumer Ratings for Home Depot — 3638 Ratings

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Consumer Comments for Home Depot

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Consumer from ASHBURN, VA
Oct 20, 2025
bought a new refrigerator from them online so never looked in person at store or dealt with staff. had extremely poor delivery experience. 2 very lazy deliverymen who only hooked up water line, plugged in fridge and removed a couple of pieces of tape. i tried to make them at least help us unwrap all the plastic and film covering everywhere and they wouldn't. it took my husband and i an hour to unwrap! we're not old but we are older - i can't imagine how 1 unhealthy or elderly person could have done it. the delivery fee pays for next to nothing. fridges i've bought elsewhere in past were pretty much all cleaned up and ready to use when delivery was complete. is good service really just a thing of the past? also, they left their delivery book open on counter in plain view with a $20 bill showing through a clear plastic compartment - hint hint we were supposed to tip. after their unhelpfulness we gave no tip. definitely would not recommend.
Consumer from SILVER SPRING, MD
May 21, 2025
Tried to order a washer/dryer combination from them on line, but they kept postponing delivery until I finally had to order from a different store.
Consumer from Washington, DC
Feb 16, 2024
Required DC building inspection after installation of gas range that wasn't required by DC.

...and 25 more consumer comments for Home Depot