Room & Board

1840 14th St NW
Washington, DC 20009 202-729-8300
Checkbook's Top Rating
Quality

Checkbook Summary of What It Sells ?

Consumer Ratings for Room & Board — 97 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Room & Board

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
Varies
Restocking fee what is this?
10%
Return time period for in-stock items (in original condition) what is this?
Varies
Restocking fee what is this?
$0

Consumer Comments for Room & Board

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Consumer from Chantilly, VA
Apr 02, 2024
Replaced a dining room table with no questions asked. Table frame had begun to rust and they immediately recommended an alternative. Probably should have warned of the possibility of rust initially, but they nevertheless alleviated the problem.
Consumer from Washington, DC
Nov 07, 2022
I recently bought my kitchen island from them and the shopping process and delivery service were amazing!
Consumer from Washington, DC
Nov 06, 2022
Living in the District I can appreciate a convenient quality store that offers great design and business interior services. You can find unique creations to add luxury modern looks to your living space.

...and 18 more consumer comments for Room & Board