IKEA

10100 Baltimore Ave
College Park, MD 20740301-345-6552
Checkbook's Top Rating
Quality ?

Consumer Ratings for IKEA — 104 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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?%    
Promptness of service what is this?
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?%    
Reliability what is this?
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?%    
Advice on choice and use of products what is this?
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?%    
Staff attitudes/atmosphere what is this?
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?%    
Ease of looking at/testing products what is this?
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?%    
Prices what is this?
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?%    

Business Policies for IKEA

Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
365 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
365 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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