Havertys Furniture

6475 Dobbin Rd
Columbia, MD 21045 410-715-9700
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Havertys Furniture — 26 Ratings

Register here and see full info on Havertys Furniture, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for Havertys Furniture

Register here and see full info on Havertys Furniture, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
$0

Consumer Comments for Havertys Furniture

Register here and see full info on Havertys Furniture, FREE.
Consumer from Elkridge, MD
Dec 30, 2023
Horrible selection and prices
Consumer from Ellicott City, MD
Nov 04, 2022
It’s a pleasure to shop at this store
Consumer from Bowie, MD
Aug 17, 2020
Received excellent customer service from Ms. LaKisha