Ashley

534 N Frederick Ave
Gaithersburg, MD 20877 301-591-0460
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ashley — 13 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Wheaton, MD
May 02, 2020
I don't expect much from a furniture store, but the salesman at the Gaithersburg location was quite helpful and gave me the best price for the item I wanted. NOTE: I did my homework and he answered my questions honestly and appeared to know what he was talking about when it came to furniture.