Value City Furniture

8301 Annapolis Rd
New Carrollton, MD 20784 301-731-5090
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Value City Furniture — 12 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for Value City Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for Value City Furniture

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Consumer from Fort Washington, MD
Aug 21, 2020
I have recommended them to both my son and daughter who have also made purchases from them recently.
Consumer from Hyattsville, MD
May 03, 2020
good prices great quality.
Consumer from DISTRICT HEIGHTS, MD
Aug 21, 2014
My overall experience with VCF was exceptional. The sales staff is knowledgeable and friendly, the prices were very reasonable, and the furniture delivery and setup was top notch. The only downside was dealing with their customer services staff to resolve a minor issue following delivery. The customer service staff is less than professional when dealing with customers over the telephone.