Bob's Discount Furniture

12011 Rockville Pike
Rockville, MD 20852240-242-6900
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Bob's Discount Furniture — 46 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
Register here and see full info on Bob's Discount Furniture, FREE.
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for Bob's Discount Furniture

Register here and see full info on Bob's Discount Furniture, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
14 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
14 days
Restocking fee what is this?
$0

Consumer Comments for Bob's Discount Furniture

Register here and see full info on Bob's Discount Furniture, FREE.
Consumer from WASHINGTON, DC
Aug 20, 2018
none
Consumer from Fort George G Meade, MD
Apr 09, 2018
One of our dresser drawers was damaged and they have yet to replace it. We have been waiting 4 months for a new drawer to be shipped.
Consumer from ROCKVILLE, MD
Feb 12, 2018
aggressive sales personnel will try to sell their extended warrantee package. Its not worth it

...and 5 more consumer comments for Bob's Discount Furniture