Bob's Discount Furniture

12011 Rockville Pike
Rockville, MD 20852240-242-6900
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Bob's Discount Furniture — 46 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Bob's Discount Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
14 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
14 days
Restocking fee what is this?
$0

Consumer Comments for Bob's Discount Furniture

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Consumer from Fort George G Meade, MD
Apr 09, 2018
One of our dresser drawers was damaged and they have yet to replace it. We have been waiting 4 months for a new drawer to be shipped.
Consumer from ROCKVILLE, MD
Feb 12, 2018
aggressive sales personnel will try to sell their extended warrantee package. Its not worth it
Consumer from KENSINGTON, MD
Apr 11, 2017
In the crowded market of highly disappointing, over-priced market of furniture stores, Bob's Discount Furniture was a shining exception for our family. We bought a recliner couch and a matching sofa chair. The recliner was about $950.00, half that of similar items at other furniture stores such as Room and Board. The staff were very helpful but not pushy. Finally, we were able to get reasonable financing for the total cost of the furniture. While others may have different experiences at Bob's Discount Furniture, we recommend the store highly.

...and 4 more consumer comments for Bob's Discount Furniture

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