La-Z-Boy Furniture Galleries

6003 Kingstowne Village Pkwy
Alexandria, VA 22315703-971-5065
Checkbook's Top Rating
Quality ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 68 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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?%    
Promptness of service what is this?
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?%    
Reliability what is this?
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?%    
Advice on choice and use of products what is this?
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?%    
Staff attitudes/atmosphere what is this?
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?%    
Ease of looking at/testing products what is this?
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Prices what is this?
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?%    

Business Policies for La-Z-Boy Furniture Galleries

Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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