La-Z-Boy Furniture Galleries

6003 Kingstowne Village Pkwy
Alexandria, VA 22315 703-971-5065
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 106 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Advice on choice and use of products what is this?
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Ease of looking at/testing products what is this?
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from Springfield, VA
Feb 08, 2024
Items that were on Display were not available for immediate purchase, Delivery time frame was provided as two to three months And No gurantee that delivery would meet those time frames - Even though they required a upfront Deposit. Buyer Beware.
Consumer from Alexandria, VA
Jan 28, 2021
Ordered a 2 chairs in early September 2020. Supposed to arrive in December. Now they say will get until end of March 2021.
Consumer from Alexandria, VA
Sep 12, 2019
Store Manager was extremely helpful, not pushy.

...and 9 more consumer comments for La-Z-Boy Furniture Galleries