La-Z-Boy Home Furnishings & Decor
6003 Kingstowne Village Pkwy
Alexandria, VA 22315 703-971-5065
Alexandria, VA 22315 703-971-5065
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 88 ratings
- 55% gave a "superior" overall rating
- Compare 79 nearby furniture stores
- "La-Z-Boy has excellent furniture; they last forever. However when there is a problem you have to..."
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Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 88 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality

Promptness of service

Reliability

Advice on choice and use of products

Staff attitudes/atmosphere

Ease of looking at/testing products

Prices

Business Policies for La-Z-Boy Home Furnishings & Decor
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Repair services available for case pieces and/or upholstered furniture
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Website offers room designer software
- Custom upholstery services
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Downpayment required
Return time period for special-order items (in original condition)

No returns
Restocking fee

No returns
Return time period for in-stock items (in original condition)

3 days
Restocking fee

30%
Consumer Comments for La-Z-Boy Home Furnishings & Decor
May 26, 2025
Feb 08, 2024
Dec 21, 2023
...and 11 more consumer comments for La-Z-Boy Home Furnishings & Decor