La-Z-Boy Furniture Galleries

10900 Fairfax Blvd
Fairfax, VA 22030 703-273-6133
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 81 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Advice on choice and use of products what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from Vienna, VA
Nov 10, 2020
We shopped there for a replacement reclining sofa for our family room. It was fairly easy to move around the store and look at various pieces without the sales associate hanging by. We bought a sofa and had it delivered within t week, which was sooner than they advised we would receive it. When the sofa we bought was advertised at a lower price several weeks later, the store promptly refunded the difference, without any hassle.
Consumer from Falls Church, VA
Aug 19, 2020
My wife & I each purchased an easy chair. We plan on going back soon for a sofa.
Consumer from Vienna, VA
Apr 24, 2020
Staff is very helpful and friendly. Happy with my purchases from them.

...and 11 more consumer comments for La-Z-Boy Furniture Galleries