Value City Furniture

5516 Leesburg Pike
Falls Church, VA 22041703-998-8667
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Value City Furniture — 18 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Value City Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Full payment required at time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for Value City Furniture

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Consumer from ARLINGTON, VA
Oct 17, 2017
Great selection at wonderful prices. Friendly and prompt delivery
Consumer from ARLINGTON, VA
Mar 05, 2016
Though many pieces here aren't our style, we have usually found a few pieces we like and available at very good prices. Delivery speed and quality on arrival are very good.
Consumer from ALEXANDRIA, VA
Nov 29, 2010
Terrible selection. Purchased artwork that I later found was chipped and cracked. Store would not allow return. Speaking with manager allowed for exchange. Will not recommend.

...and 6 more consumer comments for Value City Furniture