Apple Store

All locations combined
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Apple Store

Checkbook's price comparison score what is this?
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Company's charge for an estimate if work is not done
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Consumer Ratings for Apple Store — 163 Ratings

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Percent of customers who rated service "superior" for: | = average for all computer repair shops
Doing work properly what is this?
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Starting and completing work promptly what is this?
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Letting you know cost early what is this?
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Advice on service options and costs what is this?
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Overall quality what is this?
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Overall quality: percent who rated shop "adequate" or "superior" what is this?
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Types of equipment shop repairs:

  • Apple desktops
  • Apple laptops
  • Tablets

Consumer Comments for Apple Store

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Consumer from Allston, MA
Oct 24, 2018
I got a free assessment of my phone at the Genius Bar at the Solomon Pond Mall Apple Store. I was greeted warmly when I came in and they saw me sans appointment. I had to wait a half hour, but I was hungry, so we spent the time in the food court. They fixed the problem for free--it was a known software issue, and I've been satisfied with my iPhone 5S ever since.
Consumer from Acton, MA
Jan 26, 2018
I am really rating Apple's phone support here. The support is as good as it gets. I am not a novice with Apple computers and some of my problems were somewhat involved. I have talked to different support agents. They were all knowledgeable and stayed with the problems as long as it took. I never felt rushed.
Consumer from Somerville, MA
Jul 22, 2017
Staffers knew what they were doing; computer was not restored to proper function (as they said they would; I was due for a hardware upgrade anyway, so didn't complain, but had hoped for more.