Randolph Hills Nursing Ctr

4011 Randolph Rd
Wheaton, MD 20902301-933-2500

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Consumer Comments for Randolph Hills Nursing Ctr

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Consumer from LAUREL, MD
Oct 03, 2010
Not Recommended
We sent our dad to this facility for therapy after suffering a stroke. The OT, speech and physical therapists were very dedicated and caring. They treated my dad with a lot care and attention, he was making improvements until one of the nurses made a mistake inserting a catheter and he had to be sent back to the hospital for observation. The doctors and nurses at Holy Cross said it had been inserted improperly.

The nurses and their assistants in the "west wing" were uncaring and did the minimum to get by, they would say they changed him at regular intervals but we didn't believe them.

Before we enrolled my dad we were told by the administraton that we could visit him at any time. My mom often felt intimated by the nurses at this wing, they would sometimes ask my mom "why are you here in his room ?" when clearly she was visiting and wanted to be with him.

It seems they did not change him at regular intervals, because the wound doctor who monitered his bed wound said it was always wet apparently because they did not change it often enough.

Most of the nurses at this facility and others we visited were not trained in the U.S. from what we were told, sometimes it was hard to speak with them or they pretented they didn't understand.

We only kept him there because we had confidence in the therapists, but otherwise it was a very unpleasant experience.