Judd & Black

510 SW Everett Mall Way
Everett, WA 98204 425-258-2591
Checkbook's Top Rating
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Consumer Ratings for Judd & Black — 145 Ratings

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Consumer Comments for Judd & Black

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Consumer from Everett, WA
Aug 23, 2021
Ordering during covid restrictions set limitations for ratings, but the store did not do a good job of communicating when our appliances came in, I had to call for updates. We took delivery early in our remodel to insure they would not be sold to other customers at the recommendation of the salesman. The installation of the refrigerator was poor. No protection for newly refinished hardwood floor and the protective wrap was not removed, so we needed to move the unit out and complete all the details they ommitted. Recommended with reservations!
Consumer from Bothell, WA
Jan 27, 2021
In April 2020, when the COVID lockdown had just started, my 28 year old dishwasher broke and needed to be replaced. After doing my research on line, I contacted Judd & Black. I asked if they would deliver, install and remove the old dishwasher, if I could come in and look at the two dishwashers that I was considering buying and if they serviced what they sold. I was told yes to every question. When calling around to other establishments, I I found that they would deliver the dishwasher, but not installed or removed the old one. Also, they did not service the appliances that they had sold. The Judd & Black sales person I talked to over the phone was able to answer all my questions and even sent me some additional information that I found helpful. I purchased the dishwasher from Judd & Black and everything went very smoothly. Recently I had some problems with the electronic panel. It was very nice to call Judd & Black and ask to be connected with the service department. We are waiting on the part, so I don't feel I can rate this area yet. Judd & Black is my new appliance store and recommend them.
Consumer from Snohomish, WA
Jan 24, 2021
Both Sales and Service Departments strive to meet or exceed the needs of its customers. Their up front product suggestions and service recommendations are a credit to providing the best sales and service experiences.

...and 17 more consumer comments for Judd & Black