La-Z-Boy Furniture Galleries

19230 Alderwood Mall Pkwy
Lynnwood, WA 98036 425-778-6068
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 55 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
$50+

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from Monroe, WA
Nov 15, 2022
love my chairs!
Consumer from Everett, WA
May 05, 2022
Where do I begin? Nice and helpful sales people. Received the new sofa, damaged arm. Ordered a new arm, had to wait 3 months for the new arm, then that one was made badly, so ordered another new arm. The arm is in, but had to wait over 2 months for someone to come and put it on. I should have someone here on the 12th to do that. I have my fingers crossed that this new arm will be perfect. Quality of sofa and comfort is not good at all and I paid over $3,000 for it.
Consumer from Redmond, WA
Jan 26, 2022
We purchased a recliner in May and have been notified of multiple delays in delivery. It's now almost February and it still hasn't been delivered!! And the store just has a "don't care" attitude about it.

...and 3 more consumer comments for La-Z-Boy Furniture Galleries