La-Z-Boy Furniture Galleries

19230 Alderwood Mall Pkwy
Lynnwood, WA 98036 425-778-6068
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 55 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
$50+

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from Woodinville, WA
Feb 25, 2023
Terrible return policy. Purchased chair there. It hurts my back and my wife’s back to sit in the chair. Having trouble getting service from vendor.
Consumer from Monroe, WA
Nov 15, 2022
love my chairs!
Consumer from Everett, WA
May 05, 2022
Where do I begin? Nice and helpful sales people. Received the new sofa, damaged arm. Ordered a new arm, had to wait 3 months for the new arm, then that one was made badly, so ordered another new arm. The arm is in, but had to wait over 2 months for someone to come and put it on. I should have someone here on the 12th to do that. I have my fingers crossed that this new arm will be perfect. Quality of sofa and comfort is not good at all and I paid over $3,000 for it.

...and 4 more consumer comments for La-Z-Boy Furniture Galleries