Best Buy

All locations combined
Checkbook's Top Rating
Quality NO
Price NO

Prices for Best Buy

Checkbook's price comparison score what is this?
?

Consumer Ratings for Best Buy — 3871 Ratings

Register here and see full info on Best Buy, FREE.
Percent of customers who rated service "superior" for: | = average for all appliance stores
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Quality of products what is this?
?
?%    
Variety of products what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability what is this?
?
?%    

Consumer Comments for Best Buy

Register here and see full info on Best Buy, FREE.
Consumer from SEATTLE, WA
Jun 08, 2024
Best buy's management behavior is very sneaky . If one should miss a SMALL PRINT detail it could result in return action. If your item was shipped to you then you have the option to ship back or return to the store. Better go to the store. I had a lot of trouble with the best buy shipping label, sent to my email. It wouldn't print. When I called for help I discovered that ALL the phone clerks I spoke to were/are dishonest. Told me things like "it has already been credited back to you". Ha ha. I didn't have a refund then and I still don't have one. I tried to return a $300+ item that they were able to mislead me about past a fifteen day return period. When I asked to speak to a supervisor there were more lies. Never talked to a manager or supervisor. And, because of the small print, they are still refusing a refund. So I have a $300+ item I still cannot use. I've had much better treatment by Walmart and Target (and almost everybody else).
Consumer from Mercer Island, WA
May 23, 2023
Bought a refrigerator--lots of floor models to look at. Delivery crew was great, experienced, polite, quick and professional.
Consumer from Renton, WA
Nov 21, 2022
Had multiple failures on item and wrong item delivered originally.

...and 15 more consumer comments for Best Buy